Edward Jones financial advisors rate firm highest in employee satisfaction
For the sixth time in as many studies conducted, Edward Jones financial advisors rate the firm Highest in Employee Advisor Satisfaction Among Financial Investment Firms, according to a newly released study by J.D. Power and Associates.
The J.D. Power and Associates 2014 Financial Advisor Satisfaction Study ranked 11 financial services firms.
Edward Jones financial advisors gave the highest satisfaction ratings in all of the study categories, with a score of 904 out of 1,000. This compares to the industry average of 721.
Financial advisors also scored the firm's operational, technical and client-facing support extremely high.
"Although this survey measured quantifiable key drivers of satisfaction, such as compensation, communication and technology, I'm convinced that at Edward Jones, the intangibles are equally important," said Edward Jones Managing Partner Jim Weddle. "Our gratification comes from knowing we make a significant difference to our clients and our communities."
Edward Jones financial advisors reported confidence in the firm's mission, values and vision to grow the firm by serving more clients.
"Our clear alignment and client-centric measures reflect how our success comes from all of us doing our best for our clients," Weddle said.
Edward Jones also ranked highest in the 2007, 2010, 2012 and 2013 studies and tied for the highest ranking in 2008. The study was not conducted in 2009 or 2011.
Janet Maher is a financial advisor in the Milton office.